Non NHS Medicals and Private Fees
Medical examinations for H.G.V., P.S.V., Insurance and Employment etc. can be arranged by appointment. This sort of work, including claim forms for holiday cancellations and medical insurance are not part of your doctor's N.H.S. duties and therefore a fee within the range recommended by the British Medical Association is payable, details of charges are available at reception and within the Document Download section.
For absence from work through sickness, self-certification is currently valid for the first week. The certificate (form SC1) is available from your employer, the post office, or the surgery reception. We do not issue an N.H.S. Doctor's certificate for the first seven days of sickness.
If a private certificate is required to cover the first week of absence from work, a fee is charged. Following this, certificates can be obtained as part of a consultation with your doctor. If you are under the care of a hospital doctor you may ask them to issue your certificate for an inpatient stay or an outpatient appointment.
The surgery is fully computerised and is reducing its use of additional paper records more and more. We have pioneered computer links with the Health Authority have joined the N.H.S. net and are involved in other projects. The practice is registered under the Data Protection Act 1998, which enables you to view your record.
Registrar (Dr Emilia Tomas)
We are fortunate to have F2 doctors and/or Registrars regularly gaining experience at the practice from Liverpool University and we would be grateful for your help with their training.
Dr Tomas (Registrar) will be with us from January 19 to August 20).
We will inform you when F2 doctors are sitting in with your doctor but you may of course ask
them to leave if you are uncomfortable with this. During the end of their rotation at the practice, the F2 doctors will be seeing patients on their own, once again we will inform you of who you will be seen by.
Occasionally third parties such as auditors and researchers request to see patient notes. All individuals with access to your data have a professional and / or contractual duty of confidentiality. If you do not want your records accessible by anyone external to the practice please contact us and let us know.
Full wheelchair access and disabled toilet facilities are provided. The surgery has a portable loop system for the hard of hearing.
Please click on 'Practice Boundary' to view current practice area.
Zero Tolerance on Aggressive or Violent Behaviour
Any behaviour, verbal or physical, which causes staff to feel uncomfortable, embarrassed or threatened, is totally unacceptable.
Depending upon the particular circumstances, patients may receive warning letters or be immediately removed from the practice list.
A copy of the full policy is available (free of charge) upon request.
Everybody has the right to be safe, no matter who they are or what their circumstance.
Safeguarding is about protecting children, young people and vulnerable adults from abuse or neglect. We are all responsible for the safety of children, young people and vulnerable adults and must ensure that we are doing all we can to protect the most vulnerable members of our society.
The surgery has safeguarding policies to ensure the safety of all our patients and our staff are trained to identify when people may be at risk. Our Practice safeguarding lead is Dr Coleen McCabe, who oversees the Practice policies and protocols on safeguarding.
We work closely with the various statutory bodies that co-ordinate safeguarding matters.
Friends & Family
The surgery has been gathering handwritten responses from our oatients during the past two years as part of a wider NHS initiative.
To date we have received 1037 responses (April 2019) analysed as follows;
665 said that they were extremely likely to recommend the surgery to Friends & Family (64.1 %)
297 said that they were likely to recommend the surgery to Friends & Family (28.6 %)
45 said that they were neither likely or unlikely to recommend the surgery to Friends & Family (4.3 %)
The remaining 26 patients were either unlikely to recommend or did not know (2.5 %).
We thank everyone who has taken the time to complete these forms and leave their comments.
All GP practices are required to declare the mean earnings (e.g. avaerage pay) for GP's working to deliver NHS services to patients
at each practice.
The average pay for GP's working in The Ash Surgery in the last financial year (17/18) was £ 57,666 before tax and national insurance. this is for 1 full time
GP and 6 part time GPs.