Ash Surgery

0151 727 1155 

Video Consults


The recent pandemic has necessitated increased use of video consultations. The following links provide some useful tips to ensure that your pre-arranged video consultation runs as smoothly as possible. 


The system is most likely to work best if you have all the recent updates on your phone.



Common problems encountered during video consultations  (please click on links) ;


Problems with enabling camera or microphone on video consultations

If you can't see the patient or they can't see you, these are some steps to follow.


Or an unsupported browser: 


I see 'You're trying to join on an unsupported browser' in a video consultation

What to do if you see this error message about unsupported browsers on desktop


Youtube short video:




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